Skip to main content

MB News

Manhattan Beach To Reassess Crime Communication Policies

Jul 01, 2023 10:03AM ● By Jeanne Fratello
The city of Manhattan Beach on Friday announced that it would reassess its communication policies on crime, following two incidents last month that did not go out on a public alert system. 

According to the city, the Manhattan Beach Police Department (MBPD) responded to a report of an armed robbery near the 600 block of The Strand on June 16 at approximately 9:24 p.m. Within a few hours, MBPD responded to a second report of an armed robbery at the Manhattan Beach Pier at approximately 1:00 a.m. on June 17. Additional MBPD officers were immediately deployed throughout the area in order to locate the perpetrators.

The victims of the armed robberies were unharmed; however, the perpetrators are reported to have taken the victims' purses, phones, cash, and other belongings. MBPD is actively investigating the crimes.

Typically, when there is a threat to public safety, in this case a pattern of armed robberies, the city communicates a warning to the community as soon as possible through various social media tools including Alert South Bay, lnstagram, and Facebook.

"Unfortunately, in this instance, that did not occur," read a statement released by the city. "These incidents were not communicated to the public nor the City Council in a timely manner."

(The incidents, however, were reported in MBPD's Weekly Crime Summary, a report that comes out after the week is over.)

"We did not communicate these two incidents properly, which is not acceptable," said MBPD Police Chief Rachel Johnson in a statement. "The responsibility for communication begins and ends with me and I take full responsibility for our lapse. I am grateful that the guns were not used and that the victims escaped physical harm that evening."

Johnson said that she is currently evaluating MBPD's policies to ensure that transparent and timely information is provided to the community as quickly as possible when an incident occurs.

"MBPD takes pride in being a transparent department that respects the importance of sharing as much information with Manhattan Beach residents as possible," said Johnson. "We have learned from these incidents and will make sure our practices improve, beginning today."


Montgomery, Johnson Initiate Plan


In response to these incidents, Mayor Richard Montgomery held a meeting with Johnson to develop a revised plan to improve communication and information dissemination to the public when crimes and other relevant incidents occur in Manhattan Beach.

Additionally, Mayor Montgomery discussed the issue with community members during his "Coffee with the Mayor" on June 27. He also consulted with fellow City Council members and the city manager to address measures aimed at preventing similar problems in the future.

"Any lapse in communication is unacceptable, especially in matters of public safety. As mayor, I am embarrassed and disappointed by this communication lapse," said Montgomery in a statement. "I, along with the city manager, take responsibility for the communication failures in this incident, and we are determined to improve our procedures to deliver better outcomes in the future, ensuring that MBPD remains the top police department in the South Bay."

MB News reached out to the mayor following the release of Friday's statement.

Regarding the timing of the statement, Montgomery told MB News that it was important to “get the facts related to the communication lapse” directly from the police chief first before making a public statement, which is why the statement went out on Friday.

Community members with general concerns or questions may contact Community Affairs Sergeant Abreu at [email protected].

The MBPD Detective Bureau continues actively investigating The Strand robberies. Any community member with video or information that may be beneficial can contact Detective Hartnell at [email protected] or (310) 802-5127. Anonymous tips may be submitted to (310) 802-5171.



Subscribe to MB News Emails * Don't Miss a Thing, Sign Up Today!

* indicates required
Email Format